Delivery Policy

Clearance AMZ currently delivers to addresses within the United Kingdom.

Delivery Times

Estimated delivery times may vary depending on the product, courier, destination, and order processing requirements. Where available, an estimated delivery timeframe will be provided during checkout or in your order confirmation. Delivery estimates are not guaranteed unless expressly stated.

Dispatch and Delivery Charges

Orders are processed as soon as reasonably possible. Processing times may be affected by weekends, bank holidays, high order volumes, supplier delays, or other circumstances outside our reasonable control. Any applicable delivery charges will be displayed at checkout before payment is completed.

Tracking and Delays

Where a tracked delivery service is used, tracking information may be sent by email once your order has been dispatched. We are not responsible for delays caused by circumstances outside our reasonable control, including courier disruption, severe weather, industrial action, or incorrect delivery information supplied by the customer. If your order is significantly delayed, please contact us at info@clearanceamz.co.uk.

Incorrect Address and Missing Deliveries

Customers are responsible for providing a complete and accurate delivery address. If an order cannot be delivered because incorrect information was provided, additional delivery charges may apply. If tracking shows your order as delivered but you have not received it, please check with household members, neighbours, safe places, and the courier before contacting us. For further assistance, email info@clearanceamz.co.uk or call +44 7552 358955.